Privacy Policy

Depending on how you interact with BuildFlow, we may collect:

• Name and surname
• Business email address
• Telephone number
• Company name
• Job title or role
• Enquiry and lead-generation information
• Project/site information
• Account/user information
• Workforce attendance and site activity
• GPS/location information where relevant
• Photos, documents and reports uploaded to BuildFlow
• Website/device/interaction information

Information may be used to:

• Respond to enquiries
• Contact businesses interested in BuildFlow
• Arrange demos, onboarding and free trials
• Create and administer accounts
• Provide and improve BuildFlow
• Support project, workforce and site-management features
• Provide customer support
• Support security and fraud/misuse prevention
• Understand website/advertising analytics
• Send service communications
• Meet legal and regulatory compliance obligations

BuildFlow processes personal information only where there is an appropriate lawful basis for doing so.

BuildFlow may use platforms such as LinkedIn and Meta for advertising and lead generation.

If someone submits information through those platforms, it may be provided to BuildFlow so we can respond, contact them, or arrange a demo, onboarding or free trial.

Third-party platforms also process information according to their own privacy policies.

Customers retain ownership of the project and operational data they provide to BuildFlow.

• BuildFlow processes this data to provide the platform and services.
• Customer project data is not sold.
• Customers may request or export their data where available, including when concluding a trial or service relationship, subject to applicable contractual, technical and legal requirements.

Some BuildFlow features use GPS/location information, particularly site attendance and check-in functionality.

Location data is processed only where necessary for the relevant functionality and should be collected with appropriate notices and permissions.

We do not sell personal information.

Information may be processed by trusted providers supporting:

• Hosting and infrastructure
• Communications
• Analytics
• Authentication
• Technical operations

Disclosure may also occur where legally required.

BuildFlow uses reasonable technical and organisational security measures, including:

• Authenticated API access
• Separation of customer environments and data
• Security controls that continue to evolve with the platform

No internet-based service can guarantee absolute security.

Information is retained only as long as reasonably necessary for:

• Providing services
• The original collection purposes
• Business records
• Resolving disputes
• Legal obligations

Information no longer required is deleted, destroyed or de-identified where reasonably practicable and legally required.

Subject to applicable law, you may:

• Request access to your personal information
• Request correction of your personal information
• Request deletion where applicable
• Object to certain processing
• Withdraw consent where consent is the legal basis for processing
• Request information about how your information is processed

The website may use cookies or similar technologies for:

• Website operation
• Usage analytics
• Advertising measurement

These services may include Meta and LinkedIn.

Some technology and service providers may process or store information outside South Africa. Reasonable steps will be taken to apply appropriate protections as required by applicable law.

This policy may be updated from time to time. The latest version and effective date will appear on this page.

BuildFlow
Construction Operations Platform
Email: brian@buildflowsiteos.co.za
Website: buildflowsiteos.co.za